Hunan Cofoe Medical Products Co., Ltd.

FAQ

 

Q1:Are you Trading Company or manufacturer

A: We are manufacturer and started our healthcare business from 2005,welcome to visit our factory any time !

 

Q2:Can I print our logo on the products and change the color of products?

A:Yes, we accept OEM service.

 

Q3:Can I get a sample?

A:Of course, but you may need to pay sample charge which will be returned after any order signed. Some stock sample will be free for you!

 

Q4: What is the sample lead time & production lead time?

A: the stock sample 1 day, making sample 3-5 workdays after received your sample charge. The production lead time depend on your order quantity, about 7-30 days.

 

Q5: What’s your payment terms and trade terms?

A: We can accept TT, Paypal, L/C at sight. 30% deposit and 70% before shipment. We'll show you the photos of the products and packages before you pay the balance.

 

Q6: What is your terms of delivery?

 A:Fedex/DHL/UPS/TNT/EMS for sample

 By air/sea/train for batch goods; Airport/port /station receiving.

Customers specifying freight forwarders or negotiable shipping methods.

 

Q7:What certificates your products have?

A:Most of our products have CE, ISO13485 etc. Don't worry about the quality!

 

Q8:How long is your warranty terms?

A: Our Warranty term is 1 to 5 years guarantee. According to the product.

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